If you have questions or concerns regarding this statement, please feel free to contact our customer service department. You can contact us:
By phone at 1-877-247-0055
By email at administrativo @ fertur-travel.com
By letter to Fertur Peru Travel E.I.R.L., Jr. Junin 211, Cercado de Lima, Lima1 Peru.
We recognize that you have an interest in how we collect, retain and use information about you. At www.fertur-travel.com, we automatically collect certain information about your use of the Web site through log file (e.g. browser type, page views, and how the user entered and exited the site). We collect, retain and use this information about you solely for the purpose of better understanding our users and their use of the website. This is not linked to the user’s personal information.
We also collect information through the forms you complete to contact us or book a travel product/service. The collected information consists of name, email, telephone, address, as well as trip details such as dates, destination, passenger information and number of people in your party. This information is used in an aggregated form to improve the usability and functionality of our website.
You can expect to receive communications from the Web site, aside from service related emails, including newsletters, surveys, promotional offers, and special announcements, sent via the internet or regular mail. If you should choose not to receive these communications you may opt-out by un-checking the check box on the “contact us” page above the “Submit” button before submitting your request.
We do use a third party email service provider. All emails that you receive will contain an UNSUBSCRIBE link should you decide you do not want any further emails. If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by emailing us at administrativo @ fertur-travel.com with “unsubscribe” written in the subject line, by calling at 1-877-247-0055, or postal mail at Fertur Peru Travel E.I.R.L., Jr. Junin 211, Cercado de Lima, Lima1 Peru.
We consider your data to be private and confidential, and we hold ourselves to the highest standards of trust and fiduciary duty in their safekeeping and use. Fertur Peru Travel E.I.R.L, will not release information collected about you unless we receive your prior consent or we are required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Website.
The information you provide to us is made available to travel service providers to guarantee the successful booking of the services you buy. With your permission, we may use your name and organization description in designated areas of the Website and services as well as other marketing materials used to promote Fertur Peru Travel E.I.R.L. We do not share, sell, trade, or rent your personal information to third parties for their promotional use. We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.
We post customer reviews on our Website which may contain personally identifiable information such as the customer’s name and image. We do obtain the customers’ consent prior to posting their review to post their names along with their written review and any photographs they send to us.
The security of your personal information is important to us. When you enter sensitive information (such as credit card number and/or social security number) on our registration or order forms, we stronly encourage our clients to send that information via Fax or a secure, encrypted www.Hushmail.com Premium Business account that we maintain.
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
If you have any questions about security on our Web site, feel free email us.
Changes in the Privacy Statement